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CX & UX (2)

View all Psychology CX & UX Product Discovery Omnichannel Crobox Insider Data & Analytics Retail Unboxed Guided Selling Playbooks Reports

Nikole Wintermeier | Jun 08, 2020

11 Customer-Centricity Examples for Online Retailers

What if you could be customer-centric while capturing valuable product insights? Find out how.

Nikole Wintermeier | May 26, 2020

Product Attributes and Benefits: Key to Understanding Your Customers

What are product attributes and benefits? Believe it or not, they are the source of academic research and studies...

Nikole Wintermeier | Mar 16, 2020

21 Customer Segmentation Examples for eCommerce Excellence

From basic to advanced segmentation, these examples will show how retailers are doing it today.

Nikole Wintermeier | Feb 24, 2020

Psychographic Segmentation: Advantages, Variables, & Examples

How do you group your customers together by their shared psychological characteristics?

Nikole Wintermeier | Jan 27, 2020

Product Centric vs Customer Centric: A Continuous Retail Evolution

Retail is evolving to focus on a product-driven customer experience. Read it here first.

Jelle Fastenau | Dec 09, 2019

Psychographic Research: The Ultimate Guide for eCommerce Pros

Search no more, you’ve found the ultimate psychographic research guide with tools, tips, and tricks!

Nikole Wintermeier | Sep 12, 2019

What is Customer Centric Retailing: All You Need to Know

Customer-centric retailing is the only way forward. Read this for five actionable ways to get there.

Nikole Wintermeier | Jul 08, 2019

7 Amazon Customer-Centricity Battles That Won The Data Game

Amazon is known for their customer-centricity - whether we agree or not. Now you can too!

Crobox Team | Jun 11, 2019

Men and women shopping differences: What the experts say

It may come as no surprise that men and women tend to shop very differently. But how exactly?

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